Already know what to do if your smartphone falls into the water?



Do not panic if your smartphone falls into the water. If you act quickly, you may prevent the equipment from being damaged.

Removing the device from the water should be your priority. The longer the equipment stays in this situation, the more water will seep into the holes in your smartphone.

Once out of the water there are certain things you need to do right away and so many that you absolutely must avoid to have water damage.

What not to do

  • Do not turn on your smartphone;
  • Do not press any buttons;
  • Do not shake, touch, or tamper with the device;
  • Do not blow. This may send water to areas of the inside ofthe smartphone that are still dry, causing further damage;
  • Do not heat (this includes using a dryer or microwave);


Already know what to do if your smartphone falls into the water?

Now follow the 10 steps to save your smartphone:


  1. Turn off your smartphone and keep it on its feet;
  2. Remove all protections (battery cover, for example);
  3. Open the back and remove the battery, SIM card and microSD card;
  4. Use a cloth or paper towel to clean the phone. Avoid spreading liquid;
  5. If the damages are more extensive you can use a vacuum to carefully suck the water trapped in the holes. Make sure that all small parts (such as microSD card, SIM card, or battery) are removed before attempting this;
  6. Bury the device in a pot with uncooked rice as it is excellent for absorbing liquids;
  7. Let the smartphone dry for a day or two;
  8. After a few days, take your smartphone out of the rice and try to turn it on;
  9. If you do not connect try to charge it and if it does not work, it indicates that the battery may be damaged. Try a replacement battery or consider taking the smartphone to a service shop for professional verification;
  10. If, on the other hand, you can connect your smartphone, be aware of the following days to see if something unusual is being noticed. Play music to check the speakers and make sure the touchscreen still responds as it should.


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